I need to reset my password: how do I do that?

There are two main reasons you may need to reset your password:

1. you have forgotten it, or
2. your account was set up by Skills Builder and this is your very first time logging in.

To reset your password, click 'Log in' and 'Forgot your password?' Enter your email address and you will shortly receive a link to reset your password.

Please note:

• your email should match an existing account at our end;
• the automated email will come from hello@skillsbuilder.org - this sometimes lands in spam/junk or can be quarantined depending on your setting. If that's the case, your IT department will be best placed to help.

Please note this password reset method does not apply to accounts created via single sign-on (SSO). To log in with SSO, please use your Microsoft or Google password, which your IT department should be able to help with.

If you're still having trouble or have forgotten which method you used to create your Hub account, please contact the Skills Builder team here for assistance.